Returns & Exchanges
We want you to love your purchase!
If you're not completely satisfied, our returns and exchange policy makes the
process simple and hassle-free.
Eligibility for Returns &
Exchanges:
Items must be returned within 7 days of delivery.
The product must be unworn, in its original packaging,
and with all tags attached.
Sale or discounted items are non-refundable (unless
defective).
How to Initiate a Return or
Exchange:
Contact our support team at info@footnexus.com / 0332
8327911 with your order details.
Ship the item back to us using a trackable shipping
method.
Once received, we will process your return/exchange
within 2 business days.
Refund Process:
Refunds are issued to the original payment method.
Shipping charges are non-refundable unless the item is
defective or incorrect.